In this dynamic and competitive world of retail, small to mid-sized companies (SMEs) face unique challenges. Retailing is not only about selling a product at low price; it is about finding ways to provide customers, an exclusive shopping experience, attracting new customers and strengthening the loyalty of your existing customers. You have to be aware about the latest trends and adapt to the continuous changes in customers’ behaviour, tastes and preferences.
Irrespective of the size of business, successful retailers require vision, execution, and a powerful and scalable business platform. They need to find innovative ways that are not solely based on price, but can also help them to effectively stay in business and enhance profitability. They also have to put importance on reducing operational costs, improving efficiency, ensuring world-class customer service and collaborating with suppliers.
Retailers even face operational inefficiencies and constantly struggle to get/remain competitive. They need a proper technological solution that can help them to overcome all their business challenges. They need to have proper insights into inventory and logistics and also the capability to ensure that the right inventory is available in stock to fulfil customers’ demand as and when they arise.
How SAP B1 Helps Overcome the Challenges?
An end-to-end integrated business management solution can help retailers in getting real-time insights to make accurate and informed business decisions. SAP Business One is easy-to-use comprehensive business management software, designed to cater to the precise needs of SMEs, helping retailers to efficiently handle sales & inventory, continuously monitor the demands of their customers and monitor loyalty programs. It facilitates store management, customer relationship management and online shopping management.
SAP Business One can help to meet the requirements of small & mid-sized retailers and set-up single store, multi-branched stores and even stores in franchised environment. The solution gives a clearer view of your operations and enables you to optimise stock levels. You can manage your retail business to operate on a better level of efficiency and gain control over your finances, inventory and supply chain. It is a customisable, scalable and integrated solution, helping retailers to overcome inefficiencies and providing them with enhanced and timely management information.
Why Silver Touch?
Sliver Touch Globally has been a partner of SAP for over 5 years and has implemented over 90 solutions in 15+ industry verticals. Our services include SAP Business One license procurement, installation, implementation, customisation, add-on development and training and support. We have a team of technical and functional professionals that can help you in executing all your retail business needs. We understand your retail business, its processes and its requirements before deploying the solution, thus offering you bespoke services.
We ensure that our retailers’ clients can leverage the full potential of the unique features of SAP Business One and have access to its latest features, giving them the advantage of our world-class consulting services. We also provide seamless post-deployment support and offer prompt resolution to all your queries.
Silver eSync offered by Silver Touch is a comprehensive integration tool that allows you to connect your ecommerce portals, market places or CRM applications with backend SAP Business One ERP system. It seamlessly integrates e-Commerce platforms like Magento Community, Magento Enterprise, Shopify, Prestashop, Big Commerce, Zen Cart and market places like Amazon and eBay with SAP Business One. eSync automates your online retail business functions, providing real-time data and improving your business’ overall productivity.